Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel’s laundry and linen operations, ensuring clean, well-presented linen, uniforms, and guest garments are delivered on time. Requirements typically include several years of hotel laundry or housekeeping experience, previous supervisory or management responsibility, knowledge of commercial laundry equipment, chemical handling, stock control, quality standards, and workplace safety. The successful candidate should be organized, hands-on, physically capable, and comfortable managing staff, schedules, budgets, maintenance coordination, and external laundry suppliers. Shangri-La will expect strong leadership, attention to detail, service orientation, sound communication skills, and the ability to maintain consistent standards during busy periods.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, extensive guest facilities, and attention to detail. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort in Manila and Shangri-La Mactan, Cebu, as well as other hospitality-related interests. Employees generally work in a structured, international environment with training, career development, staff benefits, and opportunities to transfer within the group. A Laundry Manager supports the behind-the-scenes operation that directly affects guest satisfaction, hotel presentation, hygiene, and operational efficiency.