The Chief Engineer, RSR & GSH, is responsible for the safe, reliable and efficient operation of engineering services at Shangri-La’s Rasa Sayang Resort and Golden Sands Resort in Penang. The role typically requires a degree, diploma or recognised qualification in electrical, mechanical or building services engineering, along with substantial hotel or resort engineering experience. Candidates should have strong knowledge of HVAC, electrical systems, plumbing, water treatment, fire protection, lifts and preventive maintenance. The successful candidate is expected to lead and develop the engineering team, manage budgets and contractors, ensure statutory compliance, respond effectively to emergencies and support sustainability initiatives. Excellent communication, planning, problem-solving and leadership skills are essential.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, high service standards and strong attention to guest comfort. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located in Batu Ferringhi and serving leisure travellers, families, business guests and events. The group places importance on operational excellence, employee development, safety, sustainability and personalised service. A senior engineering position with Shangri-La involves supporting a large resort operation, maintaining guest and staff facilities, managing technical teams and ensuring that the property meets legal, environmental and brand standards.
Penang Island is one of Malaysia’s most attractive places to work and live, combining resort employment with a lively urban economy. Opportunities are available in hotels, tourism, food and beverage, healthcare, education, technology, retail and professional services. Penang’s culture blends Malay, Chinese, Indian and international influences, reflected in its festivals, architecture and famous street food. Lifestyle options include beaches at Batu Ferringhi, heritage streets in George Town, hiking, island activities and a relatively affordable cost of living compared with Kuala Lumpur. English is widely used in hospitality and business. Foreign employees normally need an Employment Pass or other approved work authorisation sponsored by their employer; working on a tourist visa is not permitted. Employers generally assist with applications, documentation and relocation, although approval depends on Malaysian immigration requirements. Penang has an international airport, hospitals, schools and good regional transport links.
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