Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, coordinating client enquiries, arranging appointments, maintaining customer records and assisting with sales activities and events. Candidates should ideally have a diploma or degree in hospitality, business or a related field, along with hotel sales or administrative experience. Strong organisation, communication and follow-up skills are important. Fluency in English and Cantonese is commonly expected in Hong Kong, while Mandarin is advantageous. The successful candidate should be service-oriented, detail-focused, confident with Microsoft Office and able to manage competing deadlines professionally.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for refined service, elegant properties and strong Asian-inspired hospitality. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its portfolio includes well-known brands such as Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. Shangri-La focuses on personalised guest experiences, responsible business practices and professional employee development. In Hong Kong, the group operates prominent luxury hotels serving leisure travellers, corporate guests, conferences and social events. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations, sales, food and beverage, rooms and corporate functions.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology and professional services, with hotel sales and events benefiting from the city’s business travel and convention activity. Cantonese is widely spoken; English is important in international workplaces, and Mandarin is increasingly useful. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, extensive dining and shopping, and easy access to beaches, hiking trails and outlying islands. Housing is expensive, so salary and staff accommodation benefits should be checked carefully. Overseas candidates generally need an employment visa sponsored by a Hong Kong employer, with approval based on qualifications, relevant experience and a genuine job offer. Employers usually assist with documentation, but applicants should confirm visa conditions before relocating. Hong Kong has a subtropical climate, busy peak seasons and a fast-paced working culture.