Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations and communications activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with strong written and spoken English. Experience in hotel marketing, media relations, social media, content creation, photography or digital campaigns is advantageous. The successful candidate is expected to prepare promotional materials, manage online content, coordinate media and promotional events, maintain brand standards and support campaigns that increase awareness and revenue. Creativity, attention to detail, organisation, teamwork and confidence when dealing with guests, media and business partners are important.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, distinctive destinations and its Asian-inspired approach to hospitality. Shangri-La properties range from city hotels to beach and island resorts, offering accommodation, dining, wellness, meetings and leisure experiences. In Malaysia, the company operates well-known properties including Shangri-La Kuala Lumpur, Traders Hotel Kuala Lumpur and resort locations such as Rasa Ria in Sabah and Rasa Sayang in Penang. Employees generally work in a multicultural environment with opportunities to develop careers in hotel operations, sales, marketing and guest services.

Destination Guide

Malaysia offers varied opportunities in hospitality, tourism, marketing, retail, technology and education, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island and resort jobs often include guest services, food and beverage, housekeeping, diving, events and hotel marketing. Local culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions, with strong community values and a relaxed food-centred lifestyle. Langkawi is popular for beaches and outdoor activities, while Penang combines island living with heritage, restaurants and a lively arts scene. Salaries and living costs vary considerably by location; resort accommodation or meals may sometimes be included. Foreign nationals usually need an employer-sponsored employment pass, while short-term social visit passes do not permit employment. Candidates should confirm visa arrangements, medical requirements, accommodation, transport and tax obligations before relocating.