Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and related areas to Shangri-La standards. Duties include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests, and protecting guest privacy and belongings. Candidates should be physically fit, detail-oriented, reliable, service-minded, and able to work efficiently with minimal supervision. Previous hotel housekeeping experience is preferred, although training may be provided. Flexibility to work rotating shifts, weekends, and holidays is expected. Good communication skills, a professional appearance, teamwork, and knowledge of basic workplace safety and hygiene are important.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is known for warm Asian hospitality, high service standards, comfortable accommodations, distinctive dining, and resort experiences. Its Philippine properties have included luxury hotels and island resorts serving business travelers, families, and leisure guests. Shangri-La places strong emphasis on guest satisfaction, employee development, teamwork, and respectful service. Room Attendants contribute directly to the clean, comfortable, and welcoming environment that defines the guest experience. Employment conditions vary by property, including salary, service charge, accommodation, meals, transportation, and other benefits, so applicants should confirm the details with the recruiting team.