The Assistant/Manager Revenue role supports the hotel’s revenue strategy by monitoring demand, forecasting occupancy, managing room rates, analysing market and competitor performance, and helping optimise distribution channels. Candidates should have experience in hotel revenue management, reservations, or front office operations, with strong analytical, communication, and commercial skills. Familiarity with revenue-management systems, property-management systems, online travel agencies, Excel, and market reporting is expected. The successful candidate should be detail-oriented, commercially aware, comfortable working with deadlines, and able to collaborate with sales, marketing, reservations, and operations teams. Hospitality qualifications and knowledge of the Malaysian hotel market are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service, warm hospitality, and high operating standards. The group manages luxury hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for personalised guest service, premium accommodation, restaurants, wellness facilities, and strong destination experiences. In Malaysia, the group operates established properties serving both leisure and business travellers. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations, commercial functions, food and beverage, guest services, and corporate support. The company places emphasis on service excellence, teamwork, professional development, and creating memorable experiences for guests.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor, and resort destinations along the east coast. Langkawi is especially attractive for resort, revenue, reservations, food and beverage, spa, and guest-service careers, while Penang combines tourism, heritage, dining, and urban living. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences, and English is widely used in hotels. Lifestyle costs are generally moderate, though resort islands can be more seasonal and expensive. Foreign employees usually need an Employment Pass sponsored and arranged by the employer before starting work; requirements depend on nationality, salary, qualifications, and role. Candidates should confirm accommodation, transport, medical coverage, tax obligations, and relocation support in the employment contract. Malaysia’s warm climate, beaches, food culture, and accessible regional travel make it appealing for hospitality professionals.
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