The Waiter/Waitress supports daily service in the Lobby Lounge at Shangri-La Singapore. Requirements typically include previous experience in a hotel, restaurant, lounge or customer-service environment, good spoken English, a friendly and professional manner, and the ability to work shifts, weekends and public holidays. Familiarity with food and beverage service, menu knowledge, order taking and point-of-sale systems is helpful. The successful candidate is expected to welcome guests warmly, provide accurate and efficient service, maintain cleanliness and presentation standards, coordinate with the kitchen and bar, handle guest requests professionally, and support the team during busy periods. Hospitality training and additional language skills may be advantageous.
Shangri-La Singapore is a luxury five-star hotel located near Orchard Road, one of the city’s main shopping and entertainment districts. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts and serviced apartments across Asia, the Middle East, Europe and other markets. The Singapore property is known for its extensive gardens, elegant accommodation, restaurants, bars, conference facilities and personalised Asian hospitality. The hotel serves leisure travellers, business guests, families and event clients, offering opportunities across food and beverage, rooms, culinary operations, wellness, engineering, administration and guest services. Employees generally work in a structured, multicultural environment with service training and opportunities to develop within the wider Shangri-La network. Benefits and employment terms vary according to the position, contract type and applicable Singapore regulations.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance and technology. Its culture blends Chinese, Malay, Indian and international influences, reflected in its languages, festivals and hawker cuisine. The lifestyle is safe, efficient and urban, with excellent public transport, healthcare, shopping and varied dining. Housing can be expensive, especially near central areas, so many employees share accommodation or live farther from the hotel. Foreign workers normally need an employer-sponsored work pass; hospitality roles may use an S Pass or Work Permit, subject to salary, quota and eligibility rules. The employer generally handles the application, while candidates must meet immigration and employment requirements. Singapore’s tropical climate is hot and humid year-round, with frequent rain. New arrivals should budget carefully, check contract benefits, and confirm accommodation, medical coverage and service-charge arrangements before relocating.
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