The Captain, Shophouse is responsible for supervising daily restaurant service, coordinating waitstaff, welcoming guests, taking or overseeing orders, and ensuring food and beverages are delivered accurately and promptly. Candidates should have previous experience in a hotel, restaurant, or comparable hospitality environment, strong knowledge of service standards, and good communication skills. The role requires confidence in leading a team, handling guest requests or complaints professionally, maintaining cleanliness and presentation, and working efficiently during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Familiarity with point-of-sale systems and food safety procedures is advantageous.
Shangri-La Group is a global luxury hospitality company founded in Asia and known for its hotels, resorts, and serviced residences. The group operates properties across Asia-Pacific, Europe, the Middle East, North America, and Africa under brands including Shangri-La, Shangri-La Resorts, Traders, JEN, and Kerry Hotels. Shangri-La hotels are recognised for attentive service, comfortable accommodation, extensive dining facilities, and strong emphasis on guest experience. In Singapore, Shangri-La Singapore is a prominent luxury hotel set near Orchard Road, offering accommodation, restaurants, meeting facilities, gardens, and leisure amenities. Employees typically work in an international environment with structured service standards, training opportunities, and career pathways within the wider hotel group.
Singapore is a compact, highly connected city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality work is concentrated around Orchard Road, Marina Bay, Sentosa, and the airport area. The culture is multicultural and generally polite, efficient, and English-speaking, although Mandarin, Malay, and other languages are widely used. Lifestyle is convenient, safe, and urban, with excellent public transport, shopping, food centres, parks, and healthcare. Living costs, especially rent, are high; shared accommodation can help control expenses. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and prevailing regulations. Candidates should secure a written offer and approved pass before relocating. Singapore’s warm, humid climate and demanding shift patterns should also be considered.
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