The Waiter/Waitress supports daily restaurant operations by welcoming guests, explaining menus, taking accurate orders, serving food and beverages, handling payments, and maintaining clean, well-presented service areas. Candidates should ideally have previous experience in hotel or restaurant service, good spoken English, strong communication skills, and a genuine interest in hospitality. Knowledge of Italian cuisine or fine-dining standards is advantageous. The role requires professional grooming, attention to detail, teamwork, reliability, and the ability to remain calm during busy periods. Candidates should be flexible to work shifts, weekends, and public holidays while consistently delivering warm, efficient service in line with Shangri-La standards.
Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is recognised for personalised service, comfortable surroundings, and its philosophy of genuine care for guests and colleagues. Shangri-La Singapore is located near Orchard Road and includes guest rooms, restaurants, event facilities, wellness amenities, and extensive gardens. The property offers opportunities across food and beverage, front office, housekeeping, culinary operations, engineering, sales, and corporate support. Employees typically work in a multicultural environment and receive structured training, service standards, and opportunities for internal career development. Specific benefits, allowances, and employment terms depend on the position, department, and applicable Singapore regulations.
Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, retail, healthcare, technology, finance, and logistics. The hospitality sector is multicultural and service-focused, with English widely used at work alongside Mandarin, Malay, Tamil, and other languages. Lifestyle is convenient and safe, supported by excellent public transport, modern shopping areas, diverse food options, parks, and waterfront attractions. Living costs can be high, particularly for accommodation, so employees should compare housing options and commuting distance before relocating. Foreign workers generally need an approved work pass, such as an Employment Pass, S Pass, or relevant Work Permit; the employer usually submits the application and eligibility depends on salary, qualifications, and sector rules. Applicants should confirm the pass type, medical requirements, contract terms, accommodation arrangements, and taxes before accepting an offer. Singapore has a warm, humid climate throughout the year with frequent rain.
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