Security Supervisor

Job Description

The Security Supervisor supports the hotel’s Security Manager in protecting guests, colleagues, property and company assets. Responsibilities typically include supervising security officers, coordinating patrols, monitoring CCTV and access points, responding to emergencies, recording incidents, enforcing hotel procedures and liaising with police or emergency services when required. Candidates should have relevant hotel, security or law-enforcement experience, good knowledge of emergency procedures and strong communication skills. A calm, alert and professional manner is essential, together with the ability to work shifts, weekends and public holidays. First-aid, fire-safety or security training and fluency in English and Cantonese are advantageous.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and properties located in major cities and resort destinations. Its Hong Kong hotels serve business travellers, leisure guests, local residents and large-scale events, creating a demanding environment where safety, discretion and attentive service are important. Shangri-La generally promotes professional development, teamwork and guest-focused operations. Benefits for employees may include staff meals, uniform, training, medical coverage and discounted stays, although the exact package depends on the property and employment contract.

Destination Guide

Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, technology, logistics and professional services. The hospitality sector is international and can suit applicants with experience in security, guest services or hotel operations. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, shopping, hiking trails, beaches and diverse food. Cantonese is widely spoken, while English is common in business and hotels; Mandarin is also useful. Rent can be expensive, especially on Hong Kong Island and in central Kowloon, so many workers choose areas with convenient MTR connections. Overseas employees normally need an employer-sponsored employment visa before starting work. Applicants must demonstrate a genuine job offer, suitable qualifications or experience and market-level pay. Employers usually assist with documentation, but approval rests with Hong Kong Immigration. New arrivals should arrange housing, insurance, banking and an identity card after approval.