Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and facilities at Shangri-La Hong Kong. Typical duties include monitoring access points, conducting patrols, responding to incidents, managing emergencies, preparing reports and supporting fire and life-safety procedures. Candidates should have relevant hotel, commercial or security experience, good communication skills in English and Cantonese, sound judgment and a professional appearance. A valid Hong Kong security personnel permit or the ability to obtain one is generally required. The role involves standing, walking and working rotating shifts, including overnight, weekend and public-holiday duty. The successful candidate is expected to remain calm under pressure, follow procedures carefully and provide courteous service while maintaining a strong security presence.

Company Info

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, high service standards and its “Shangri-La Cares” approach to guest and colleague wellbeing. Shangri-La Hong Kong includes the Island Shangri-La and Kowloon Shangri-La, both established luxury properties serving business travellers, leisure guests, families and major events. Employees typically work in a multicultural environment with structured operating procedures, training opportunities and strong emphasis on guest care, safety and professionalism. Benefits and conditions vary by position and employment contract, but may include staff meals, uniforms, medical coverage, service charge and hotel discounts.

Destination Guide

Hong Kong is a compact, energetic city with excellent opportunities in hospitality, finance, retail, technology, logistics and professional services. Hotel jobs are concentrated on Hong Kong Island, Kowloon, the airport and resort areas, with frequent openings for security, front office, food and beverage and housekeeping staff. Cantonese is valuable for daily life and many guest-facing roles, while English is widely used in business and hotels. The culture blends Chinese traditions with international influences, offering outstanding dining, shopping, hiking and public transport. Living costs, especially rent, are high, so many workers share accommodation or live in the New Territories. Overseas hires generally need an employer-sponsored work visa and must meet Immigration Department requirements; employment should not begin before approval. Bring verified qualifications, references and health documents, and confirm housing, transport and benefits before relocating.