The F&B Sales Manager is responsible for promoting the hotel's restaurants, bars, banquets, catering and food-and-beverage packages to corporate clients, tour operators, event planners and local customers. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or F&B sales experience, strong communication skills and good knowledge of the Malaysian market. The successful candidate is expected to achieve revenue targets, develop client relationships, prepare proposals, coordinate with operations, conduct property inspections and manage events from enquiry through completion. A professional appearance, negotiation ability, commercial awareness, flexibility and confidence using sales and hotel systems are also expected.
Shangri-La Group is a major international hospitality company founded in Hong Kong and recognised for luxury hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and Africa. Its properties are known for personalised service, strong dining operations, wellness facilities and thoughtful guest experiences. In Malaysia, Shangri-La operates established hotels and resorts in destinations including Kuala Lumpur, Penang, Kota Kinabalu and Rasa Ria. The group places emphasis on service excellence, cultural understanding, employee development and responsible business practices. An F&B Sales Manager may work closely with restaurant, banquet, culinary, revenue and marketing teams while representing the hotel to business clients and the wider community. Compensation and benefits vary by property, experience and the candidate's employment package.
Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Its culture blends Malay, Chinese, Indian and Indigenous traditions, with English widely used in hospitality and business. Lifestyle ranges from busy city living to relaxed island life, with affordable food, warm weather and excellent beaches, although humidity and monsoon seasons should be considered. Langkawi, Penang and parts of Sabah and Sarawak are popular relocation choices for resort professionals. Foreign employees normally need an employer-sponsored Employment Pass, and the company must complete the relevant immigration approvals before work begins. Candidates should confirm salary, accommodation, transport, insurance, tax obligations and renewal terms with the employer. Malaysia is generally welcoming, but local customs, modest dress in some settings and respect for religious practices are important.
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