Manager, Corporate and Marketing Communications

Job Description

The Manager, Corporate and Marketing Communications is expected to develop and deliver integrated communications strategies that strengthen Shangri-La’s corporate reputation and support hotel and brand marketing objectives. Responsibilities typically include media relations, corporate announcements, internal communications, content development, executive profiling, crisis communications, digital channels and coordination with regional or global teams. Candidates should have a degree in communications, public relations, journalism, marketing or a related field, together with several years of relevant experience, preferably in hospitality, luxury brands or a multinational organisation. Strong writing, editing, presentation, project-management and stakeholder-management skills are essential. The role requires sound judgement, creativity, excellent English and likely Cantonese or Mandarin, as well as the ability to manage multiple deadlines in a fast-paced environment.

Company Info

Shangri-La Group is a Hong Kong-based luxury hospitality company with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Founded in 1971, the group is recognised for Asian-inspired hospitality, personalised service and its distinctive Shangri-La brand, alongside brands such as Kerry Hotels, JEN by Shangri-La and Traders. Its portfolio includes city hotels, resorts, residences and restaurants serving leisure, business and events guests. In Hong Kong, Shangri-La operates prominent properties including Island Shangri-La and Kowloon Shangri-La. The company places emphasis on service excellence, brand reputation, colleague development, sustainability and strong community relationships. Corporate and marketing communications professionals support the group by protecting its reputation, promoting its hotels and experiences, and maintaining consistent messaging across media, digital platforms, employees and business partners.

Destination Guide

Hong Kong is a compact, highly connected destination combining a global business centre with beaches, hiking trails, islands and dense urban neighbourhoods. Opportunities are strongest in hospitality, finance, technology, retail, aviation, education, healthcare and professional services. The culture blends Cantonese traditions with international influences; work environments are generally fast-paced and relationship-conscious. Lifestyle options range from harbourfront dining and nightlife to country parks, ferries and weekend escapes to Lantau, Cheung Chau or Lamma Island. Public transport is excellent, although housing can be expensive, especially near Central and major business districts. Most overseas professionals need an employment visa sponsored by their employer, normally under the General Employment Policy, and must show relevant qualifications, experience and a confirmed job offer. Dependants may usually apply for dependant visas. New arrivals should budget for rental deposits, healthcare coverage, relocation costs and adapting to humid summers and crowded commuting conditions.