Manager, Corporate and Marketing Communications

Role summary

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The Manager, Corporate and Marketing Communications is expected to develop and deliver integrated communications strategies that strengthen Shangri-La’s corporate reputation and support hotel and brand marketing objectives. Responsibilities typically include media relations, corporate announcements, internal communications, content development, executive profiling, crisis communications, digital channels and coordination with regional or global teams. Candidates should have a degree in communications, public relations, journalism, marketing or a related field, together with several years of relevant experience, preferably in hospitality, luxury brands or a multinational organisation. Strong writing, editing, presentation, project-management and stakeholder-management skills are essential. The role requires sound judgement, creativity, excellent English and likely Cantonese or Mandarin, as well as the ability to manage multiple deadlines in a fast-paced environment.

About the employer

Shangri-La Group is a Hong Kong-based luxury hospitality company with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Founded in 1971, the group is recognised for Asian-inspired hospitality, personalised service and its distinctive Shangri-La brand, alongside brands such as Kerry Hotels, JEN by Shangri-La and Traders. Its portfolio includes city hotels, resorts, residences and restaurants serving leisure, business and events guests. In Hong Kong, Shangri-La operates prominent properties including Island Shangri-La and Kowloon Shangri-La. The company places emphasis on service excellence, brand reputation, colleague development, sustainability and strong community relationships. Corporate and marketing communications professionals support the group by protecting its reputation, promoting its hotels and experiences, and maintaining consistent messaging across media, digital platforms, employees and business partners.