Housekeeping Coordinator (Emiratisation Program)

Job Description

The Housekeeping Coordinator supports the department with administrative and operational coordination, including updating room-status records, preparing reports, handling communications, arranging supplies, and assisting supervisors and room attendants. Candidates should be organized, detail-oriented, service-minded, and comfortable using computers and hotel systems. Good spoken and written English, strong communication skills, and the ability to manage multiple tasks in a busy hotel environment are expected. Previous hospitality or administrative experience is helpful, while knowledge of housekeeping procedures is an advantage. As this is part of an Emiratisation program, the role is intended for eligible UAE nationals and requires a professional attitude, reliability, teamwork, and willingness to learn.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for its personalized service, elegant properties, Asian-inspired hospitality, and focus on creating memorable guest experiences. Shangri-La hotels typically offer accommodation, dining, wellness, leisure, and conference facilities, supported by colleagues from diverse cultural backgrounds. In the United Arab Emirates, the group operates luxury properties serving business and leisure travelers. Employees are generally expected to demonstrate warmth, professionalism, attention to detail, and teamwork. Shangri-La also emphasizes training, career development, service excellence, and inclusive workplace practices, including opportunities aligned with local Emiratisation initiatives.

Destination Guide

The United Arab Emirates is not an island but a federation of seven emirates, offering extensive opportunities in hospitality, tourism, aviation, retail, finance, technology, healthcare, and construction. Dubai and Abu Dhabi have particularly strong hotel and service-sector job markets. The culture combines Islamic traditions, Emirati heritage, and a highly international lifestyle; respectful dress and behavior are important, especially during Ramadan. Residents enjoy modern cities, beaches, desert activities, shopping, dining, and reliable public transport, although summers are extremely hot. For most expatriates, the employer sponsors the employment visa, medical checks, Emirates ID, and residency procedures. UAE nationals applying through Emiratisation programs may follow different employment arrangements. Relocation costs, accommodation, transport, insurance, and annual flights should be confirmed in the offer. Candidates should verify contract terms and never pay recruitment fees.