Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the sales team in planning and delivering conferences, weddings, meetings and other events. Requirements typically include a diploma or degree in hospitality, business or a related field, good English communication skills, strong administration and organization abilities, and proficiency with Microsoft Office. Previous experience in hotel sales, events or customer service is advantageous. The successful candidate is expected to respond promptly to enquiries, prepare proposals and contracts, coordinate with operational departments, maintain accurate event records, assist with site inspections and provide professional guest service. Flexibility, attention to detail, teamwork, commercial awareness and the ability to manage deadlines in a busy hotel environment are essential.

Company Info

Shangri-La Hotels and Resorts is a globally recognized luxury hospitality group founded in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties are known for warm Asian hospitality, comfortable accommodation, restaurants, wellness facilities and professional conference and event services. In Malaysia, the group has operated prominent city and resort properties, serving business travelers, holidaymakers, weddings and corporate events. Employees typically work in a multicultural environment with opportunities to develop careers in hotel operations, food and beverage, sales, events and guest services. The company places emphasis on service quality, teamwork, guest satisfaction and creating memorable experiences.

Destination Guide

Malaysia offers strong hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Events, hotel sales, food and beverage, guest services and tourism roles are commonly available, with larger resorts often recruiting internationally experienced staff. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions; English is widely used in hotels and business, while Malay is the national language. Lifestyle costs vary, with Kuala Lumpur generally more urban and Langkawi or Penang offering a slower island or coastal pace. Malaysia has tropical weather, diverse food, beaches and outdoor activities. Foreign nationals normally need an employer-sponsored work permit, and the employer usually manages the application through Malaysian immigration authorities. Candidates should confirm eligibility, salary, accommodation, healthcare, taxes and relocation support before accepting an offer.