The Senior Event Sales Manager is responsible for generating and converting business for meetings, conferences, weddings, banquets and other events. Requirements typically include a diploma or degree in hospitality, business or a related field, several years of hotel sales or event-management experience, strong knowledge of the Malaysian market, and excellent communication and negotiation skills. The successful candidate is expected to build client relationships, prepare proposals, conduct site inspections, meet revenue targets, coordinate with operations teams, manage event contracts and represent Shangri-La professionally. Flexibility, commercial awareness, attention to detail and the ability to work under pressure, including evenings and weekends, are important.
Shangri-La is a major luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Its Malaysian portfolio has included luxury city hotels and resort properties, serving business travellers, leisure guests, weddings, conferences and high-end social events. Shangri-La places strong emphasis on guest satisfaction, warm Asian hospitality, operational excellence and colleague development. Employees commonly receive structured training, opportunities for internal progression and benefits associated with hotel employment, although packages vary by property. For an event-sales leader, the company offers exposure to corporate accounts, destination events, meetings and major functions while working closely with rooms, food and beverage, banquet and marketing teams.
Malaysia offers opportunities in luxury hotels, resorts, event venues, restaurants, tourism and corporate hospitality. Popular island destinations include Langkawi, Penang, Redang, Tioman and the Perhentian Islands, while Kuala Lumpur and Johor Bahru provide larger urban job markets. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality. Lifestyle costs are moderate compared with many international destinations, though central Kuala Lumpur and resort areas can be more expensive. Malaysia has tropical weather, excellent food, modern shopping and convenient domestic travel. Foreign employees generally need an employer-sponsored Employment Pass, with approval handled through the company and immigration authorities. Candidates should confirm visa eligibility, medical requirements, accommodation, insurance, taxation and relocation support before accepting an offer.
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