Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations in a Shangri-La hotel, including recruitment, onboarding, employee records, attendance, training coordination, welfare activities and compliance with Indonesian employment regulations. Candidates should have a diploma or degree in Human Resources, business administration or a related field, together with several years of hotel or service-industry HR experience. Good knowledge of Indonesian labour practices, HR systems and office software is expected. The role requires strong communication, confidentiality, organisation and problem-solving skills. The successful candidate should be approachable, service-minded and comfortable working with employees from diverse backgrounds in a busy hospitality environment.

About the employer

Shangri-La is a luxury hospitality group founded in Asia and recognised for its welcoming service, elegant hotels and resorts, and strong emphasis on guest experience. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Its hotels typically offer accommodation, restaurants, meeting facilities, wellness services and leisure experiences. Shangri-La promotes the idea of genuine care, often expressed through its focus on warm Asian hospitality. In Indonesia, the company has operated well-known properties in destinations such as Jakarta and Bali. Employees generally work in a multicultural environment with structured service standards, training opportunities and opportunities to build an international hospitality career. Benefits and employment conditions vary by property, position and local labour regulations.