The Host or Hostess welcomes guests, manages reservations and seating, answers enquiries, coordinates table flow, and supports smooth service at Lobster Bar & Grill. Candidates should have previous experience in a quality restaurant, hotel, or hospitality environment, with a polished appearance and confident, friendly communication style. Fluency in English is expected; Cantonese and Mandarin are valuable in Hong Kong. The role requires strong guest-service skills, attention to detail, teamwork, composure during busy periods, and flexibility to work shifts, weekends, and public holidays. Knowledge of reservation systems and familiarity with upscale dining standards would be an advantage.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong and known for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Its properties are recognised for warm Asian hospitality, refined service, and high-quality dining and wellness facilities. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La. The group places strong emphasis on guest satisfaction, professional presentation, teamwork, and employee development. Working for Shangri-La can provide exposure to international luxury-hotel standards, structured training, career mobility, and a multicultural workplace.
Hong Kong is a compact, international city with strong opportunities in hotels, restaurants, finance, retail, technology, and professional services. Hospitality workers benefit from a large luxury-tourism market and access to many international brands. Cantonese is central to local culture, while English is widely used in business and tourism; Mandarin is also useful. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking, beaches, and a vibrant arts scene. Non-local employees generally need an employment visa sponsored by their employer under Hong Kong’s relevant talent or employment schemes; they should secure a job offer before relocating. Employers may provide support with documentation, medical checks, housing guidance, and onboarding. Accommodation can be expensive, so applicants should budget carefully and confirm salary, service charge, working hours, benefits, and visa arrangements before accepting.
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