The Sales Manager will represent Shangri-La Hotels in the Jakarta market, developing corporate, leisure, travel-trade and group business to achieve revenue targets. Typical requirements include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and strong knowledge of Jakarta’s corporate and travel markets. Fluency in English and Bahasa Indonesia, excellent communication and negotiation skills, a professional network, and confidence presenting to clients are expected. The successful candidate should be target-oriented, commercially aware, well organised and willing to travel for client visits, sales calls and industry events. Experience with luxury or international hotel brands, CRM systems and account management would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Africa. Its portfolio includes Shangri-La, Kerry, JEN and Traders brands. The company is known for attentive Asian-inspired hospitality, high service standards and a strong focus on guest comfort. Shangri-La Hotels typically serve luxury leisure travellers, corporate guests, meetings and events, and long-stay customers. In Indonesia, the group has operated prominent properties and maintains connections with corporate accounts, travel agencies and destination partners. Employees generally work in an international environment where relationship building, cultural awareness, teamwork and consistent service delivery are important. Benefits and employment conditions vary according to the property, position and local Indonesian regulations.
This role is based in Jakarta, on Java, Indonesia’s commercial and business centre. Jakarta offers opportunities in hotels, tourism, finance, technology, retail and multinational companies, although competition and commuting can be intense. Java has a dense population, historic cities, mountains and excellent transport links. Indonesia’s wider island destinations include Bali for tourism and hospitality, Lombok for resorts and outdoor living, Sumatra for nature and plantations, Sulawesi for marine tourism, and Kalimantan and Papua for conservation and specialist industries. Indonesian culture values politeness, community, religious diversity and respectful relationships; Bahasa Indonesia is essential for daily life, while English is useful in hospitality. Jakarta provides modern apartments, international schools, hospitals, restaurants and shopping, but living costs vary considerably. Foreign employees generally require employer sponsorship and an appropriate work visa or stay permit before starting work. Check current immigration rules and relocation support with Shangri-La.
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