The Business Development Manager – MICE is responsible for generating and managing meetings, incentives, conferences and events business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, relevant experience in hotel sales or MICE, strong knowledge of the UAE market, and an established corporate and agency network. The successful candidate is expected to achieve revenue targets, develop new accounts, maintain client relationships, prepare proposals, conduct site inspections and coordinate closely with events, rooms and food-and-beverage teams. Excellent communication, negotiation, presentation and organizational skills are essential, along with a professional appearance, commercial awareness and flexibility to attend client meetings and industry events.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The brand is recognized for personalized service, elegant accommodation, dining, wellness facilities and strong attention to local culture. Shangri-La properties serve leisure travelers, corporate clients, government guests and large-scale events, making MICE and business development important commercial functions. In the UAE, the group operates luxury hotels in key business and tourism markets, where teams work with multinational companies, event agencies, travel partners and institutional clients. Employees can expect an international working environment, structured operational standards and opportunities to work across hotel sales, events and guest experience. Benefits commonly depend on the property and may include accommodation or housing support, transportation, meals, medical insurance, annual leave and travel-related privileges.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the broadest hospitality and MICE opportunities. Employment is concentrated in luxury hotels, resorts, restaurants, event companies, airlines, tourism bodies and corporate offices. The culture blends Emirati traditions with a large international expatriate community; modest dress, respect for religion and professional courtesy are important. Lifestyle options include beaches, desert activities, shopping, dining and major sporting and cultural events, although summer heat is intense. Most foreign employees require an employer-sponsored residence and work visa, with medical testing and Emirates ID registration. Employers often arrange or support accommodation, transport, insurance and flights, but contracts should be reviewed carefully. Relocation costs, housing deposits and school fees can be substantial. English is widely used, while Arabic is the official language. Employees should confirm working hours, gratuity, probation and leave provisions before accepting an offer.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...