Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew supports daily restaurant and banquet operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining service standards. Candidates should have a friendly, service-oriented attitude, good communication skills, basic English proficiency, and the ability to work efficiently in a busy hospitality environment. Previous experience in a hotel, restaurant, or customer-service role is advantageous, though suitable entry-level applicants may be considered. The role requires teamwork, attention to detail, professional grooming, and flexibility to work shifts, weekends, and public holidays. A genuine interest in delivering warm, attentive guest service is expected.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for Asian-inspired hospitality, high service standards, and a strong focus on guest comfort and personalized experiences. Shangri-La Singapore is a major luxury hotel set within extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants, bars, event facilities, wellness services, and leisure amenities for business and leisure travelers. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations. The company places emphasis on customer care, teamwork, professionalism, and creating memorable stays for guests.