The Food & Beverage Supervisor oversees daily operations in assigned restaurant or hotel outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Applicants should have relevant experience in hotel or restaurant operations, strong knowledge of food and beverage service, and good communication skills. The role requires leadership, staff scheduling, outlet opening and closing procedures, cash and stock control, and the ability to handle guest feedback professionally. Candidates should be service-minded, well presented, organised and comfortable working shifts, weekends and public holidays. A hospitality qualification and knowledge of hotel point-of-sale systems are advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and strong focus on guest care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Hotel Singapore is a major luxury property set among landscaped gardens near Orchard Road, offering guestrooms, restaurants, banquet facilities, wellness services and extensive event spaces. Employees typically work in a multicultural environment with structured operating standards and opportunities for hospitality training and career development. The company places emphasis on gracious service, teamwork, professionalism and creating memorable experiences for guests. Benefits and employment terms vary according to the position, department and local employment conditions.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Its culture is multicultural, shaped by Chinese, Malay, Indian and international communities, with English widely used at work. The lifestyle is safe, convenient and energetic, with excellent public transport, diverse food, shopping and extensive urban attractions. Housing can be expensive, especially in central areas, so many employees choose shared accommodation or locations near MRT lines. Foreign workers generally need an employer-sponsored work pass; hospitality supervisors may qualify for an Employment Pass or S Pass depending on salary, qualifications and government requirements. Employers normally assist with the application, but approval is not automatic. New arrivals should budget for rent, transport, healthcare and deposits, and verify salary, service charge, accommodation and working-hour terms before relocating.
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