Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales and business development team by handling client enquiries, preparing quotations and proposals, maintaining customer records, coordinating appointments and site inspections, and assisting with contracts, reports and sales activities. Candidates are generally expected to have experience in hotel sales, events, administration or customer service, along with strong organisation and communication skills. Familiarity with Microsoft Office and hotel systems is useful. The role requires attention to detail, professional presentation, responsiveness, teamwork and the ability to manage multiple deadlines in a busy hospitality environment. Knowledge of Singapore’s corporate and leisure markets, as well as good written and spoken English, would be advantageous.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a prominent five-star hotel located near Orchard Road, offering guest rooms, restaurants, meeting facilities, leisure amenities and extensive event services. The company places strong emphasis on genuine care, personalised guest experiences, operational excellence and employee development. Staff typically work in a multicultural environment with opportunities to build careers across hotel operations, sales, food and beverage, rooms, events and corporate functions. Benefits and working conditions vary by position and may include staff meals, training, hotel privileges and opportunities for internal progression.

Destination Guide

Singapore is a compact, safe and highly connected island city with strong opportunities in hospitality, tourism, events, finance, technology, healthcare and logistics. Hotel roles are available across front office, food and beverage, housekeeping, sales, events and management, although competition can be strong. The culture is multicultural, professional and fast-paced, with English widely used alongside Mandarin, Malay and Tamil. Lifestyle highlights include excellent public transport, diverse food, shopping, parks and easy access to beaches and regional travel. Accommodation can be expensive, especially near central districts, so many workers share apartments or live farther from the city centre. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules. Applicants should secure a formal job offer before relocating and check current Ministry of Manpower requirements.