Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees hotel laundry operations, including linen, uniform and guest garment processing. Requirements typically include several years of laundry or housekeeping experience in a luxury hotel, supervisory or managerial experience, knowledge of washing equipment, chemical handling, inventory control and workplace safety. Strong organization, leadership and communication skills are essential, along with the ability to monitor quality, control costs and maintain service standards. The successful candidate is expected to schedule staff effectively, coordinate with housekeeping and other departments, ensure timely delivery of clean items, manage equipment maintenance and train employees. Flexibility, attention to detail and a professional approach to guest service are important. Experience with hotel laundry systems and willingness to work shifts, weekends and holidays may also be required.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its properties are known for personalized service, distinctive settings and the company’s signature tradition of warm Asian hospitality. In the Philippines, Shangri-La operates prominent hotels and resorts, including properties in Manila, Cebu and Boracay. The group employs people across hotel operations, food and beverage, housekeeping, engineering, wellness, finance and commercial functions. Employees may receive structured training, career development opportunities, staff meals, uniforms, accommodation or allowances depending on the property, and other hospitality benefits. Exact compensation and benefits vary by location, position and experience. Shangri-La generally seeks service-oriented professionals who can maintain high standards, work collaboratively and contribute to a polished guest experience.