The Business Development Manager is expected to identify new revenue opportunities, build relationships with corporate and leisure clients, develop strategic partnerships, and support the hotel’s sales and commercial objectives. The role typically requires proven business development or hotel sales experience, strong knowledge of the Australian market, excellent negotiation and presentation skills, and confidence using CRM and reporting systems. The successful candidate should be commercially minded, self-motivated, well organised, and able to meet revenue targets while representing Shangri-La professionally. Experience in luxury hospitality, tourism, events, or related industries is advantageous. Flexibility, strong communication, and the ability to work collaboratively with sales, revenue, and operational teams are also expected.
Shangri-La is an international luxury hospitality group founded in Singapore and recognised for its hotels, resorts, and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America, and Australia, offering accommodation, restaurants, wellness facilities, meetings, and events. Shangri-La places strong emphasis on genuine hospitality, personalised guest experiences, employee development, and responsible business practices. In Australia, the company has a presence in the premium hotel market and serves leisure travellers, business guests, groups, and event clients. A Business Development Manager would generally work with local companies, travel partners, event organisers, and key accounts to increase room, conference, food and beverage, and other commercial revenue. The role suits someone who enjoys relationship building, market development, and representing a recognised luxury brand.
Australia offers varied opportunities in hospitality, tourism, events, sales, and hotel management, particularly in Sydney, Melbourne, Brisbane, Perth, and resort destinations. Its culture is generally informal, multicultural, and outdoors-oriented, with a strong focus on work-life balance and workplace rights. Lifestyle varies from busy city living to relaxed coastal communities, although housing and transport can be expensive in major centres. Australia is a country made up of one mainland and many islands, rather than a single island destination. Eligible applicants may explore employer-sponsored visas, the skilled migration programme, or working holiday options, depending on nationality, age, qualifications, and occupation. Employer sponsorship normally requires an approved business and an eligible position. Candidates should confirm current visa rules through the Australian Department of Home Affairs. Relocation planning should include accommodation, health insurance, tax registration, banking, and recognition of qualifications where required.
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