Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations, digital communication and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with strong written and spoken English. Experience in hotel marketing, content creation, social media, media relations or event coordination is advantageous. The successful candidate is expected to develop engaging content, coordinate campaigns, maintain brand standards, support photo and video production, liaise with media and external partners, and monitor campaign results. Strong organisation, creativity, attention to detail, computer skills and the ability to work under deadlines are important. Knowledge of the Malaysian hospitality and tourism market is beneficial.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for personalised Asian hospitality, comfortable accommodation, quality dining, wellness facilities and distinctive service experiences. Its Malaysian properties serve business and leisure travellers in major destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Shangri-La places strong emphasis on guest satisfaction, employee development, responsible business practices and consistent global brand standards. A Marketing Communication Executive generally works closely with hotel leadership, sales, revenue, food and beverage and public relations teams to promote the property, strengthen its reputation and attract guests through traditional and digital channels.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, tourism, aviation, retail, technology and professional services. Popular locations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal or island destinations. Workplace culture is generally multicultural, respectful and relationship-focused; English is widely used in hospitality, while Malay and other languages are valuable. Lifestyle ranges from busy city living to relaxed beach or island communities, with generally affordable food, transport and accommodation outside prime areas. Foreign nationals normally need an employment pass sponsored by their employer, and should secure approval before starting work. Requirements vary by nationality, salary and position, so immigration guidance should be checked with the company or Malaysian authorities. Relocating employees should budget for deposits, medical checks, insurance and local transport. Malaysia’s warm climate, diverse cuisine and strong tourism industry make it attractive for hospitality professionals.