Senior Sales Manager (MICE)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Sales Manager (MICE) is expected to develop group, meeting, incentive, conference and exhibition business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate accounts. The candidate should be confident in negotiating contracts, preparing proposals, managing client relationships and achieving revenue targets. Excellent communication, presentation and organizational skills are essential, along with knowledge of the Indonesian market, strong commercial awareness and the ability to work with hotel operations teams. Fluency in English is generally required; Indonesian and additional languages are advantageous. Regular travel, networking and flexible working hours may be expected.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalized service, upscale accommodation, destination dining, meetings and events, and wellness facilities. The group serves leisure travelers, corporate clients, group organizers and luxury guests. Its hotels commonly provide structured training, international career opportunities and employee benefits, although packages vary by property and country. In Indonesia, Shangri-La has established a presence associated with premium business and leisure hospitality, particularly in major destinations such as Jakarta. A Senior Sales Manager focused on MICE would support the company’s commercial growth by building relationships with event planners, corporate accounts, agencies and organizations that generate group and conference business.