The Senior Sales Manager (MICE) is expected to develop group, meeting, incentive, conference and exhibition business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or corporate accounts. The candidate should be confident in negotiating contracts, preparing proposals, managing client relationships and achieving revenue targets. Excellent communication, presentation and organizational skills are essential, along with knowledge of the Indonesian market, strong commercial awareness and the ability to work with hotel operations teams. Fluency in English is generally required; Indonesian and additional languages are advantageous. Regular travel, networking and flexible working hours may be expected.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalized service, upscale accommodation, destination dining, meetings and events, and wellness facilities. The group serves leisure travelers, corporate clients, group organizers and luxury guests. Its hotels commonly provide structured training, international career opportunities and employee benefits, although packages vary by property and country. In Indonesia, Shangri-La has established a presence associated with premium business and leisure hospitality, particularly in major destinations such as Jakarta. A Senior Sales Manager focused on MICE would support the company’s commercial growth by building relationships with event planners, corporate accounts, agencies and organizations that generate group and conference business.
Indonesia offers diverse opportunities in hotel sales, events, tourism, food and beverage, and resort operations. Jakarta, on Java, is the main corporate and MICE market, while Bali provides strong luxury resort, wedding and incentive-travel opportunities. Indonesian culture values politeness, respect for hierarchy, relationship building and religious diversity. Lifestyle varies from fast-paced urban living to relaxed coastal communities; traffic and humidity can be significant considerations. Foreign employees normally need employer sponsorship and the appropriate work and residence permits before starting employment, rather than working on a tourist visa. Employers may assist with immigration, accommodation, insurance and relocation, but these benefits should be confirmed in writing. Costs are generally lower than in many international luxury-hospitality markets, though central Jakarta and popular Bali areas can be expensive. Learning basic Indonesian is helpful for professional and everyday integration.
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