The Operational / Store Steward Manager oversees hotel stewarding operations, kitchen stores, equipment, inventory control, cleanliness, hygiene and service support. Candidates are generally expected to have several years of experience in hotel stewarding, kitchen operations, stores or logistics, preferably in a luxury hospitality environment. Strong knowledge of food-safety standards, stock handling, purchasing controls and workplace health and safety is important. The role requires leadership, staff scheduling, training, cost awareness and close coordination with culinary, food and beverage, engineering and housekeeping teams. Shangri-La will expect a hands-on, organised manager who can maintain high standards, reduce waste, manage suppliers and ensure smooth daily operations.
Shangri-La is a leading luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Its properties are known for personalised service, strong guest care and a blend of local character with international hotel standards. Shangri-La Singapore is a prominent luxury hotel situated near Orchard Road, offering accommodation, restaurants, event facilities, gardens and extensive guest services. Employees typically work in a multicultural environment with structured operating procedures, training opportunities and a strong emphasis on service quality, cleanliness, safety and teamwork. Benefits and exact employment terms vary according to the position, contract and candidate experience.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, logistics, finance, technology and healthcare. Hotel jobs are available across luxury properties, restaurants, resorts and convention venues, although competition can be strong. The culture is multicultural, orderly and generally respectful of punctuality, service standards and workplace regulations. Public transport is excellent, and most areas are easily reached by MRT or bus. Lifestyle costs are high, especially rent, but food courts and public facilities can help manage daily expenses. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, subject to qualifications, salary and government approval. Candidates should confirm accommodation, medical coverage, transport and contract benefits before relocating. Singapore is hot and humid year-round, with frequent rain and limited personal space compared with many countries.
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