The Captain, Shophouse is responsible for supervising daily restaurant service, coordinating waitstaff, welcoming guests, taking orders, ensuring accurate food and beverage delivery, and maintaining Shangri-La service standards. Candidates should have previous experience in a restaurant, hotel, or similar hospitality environment, strong communication and guest-service skills, and the ability to lead a team during busy periods. Knowledge of food and beverages, hygiene procedures, point-of-sale systems, and complaint handling is expected. A positive attitude, professional appearance, attention to detail, flexibility for shifts, weekends, and public holidays, and the legal right to work in Singapore are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, upscale accommodation, restaurants, wellness facilities, and personalized guest experiences. Shangri-La Singapore is a prominent luxury hotel set amid landscaped gardens near Orchard Road. It offers a range of dining venues, event facilities, guest services, and leisure amenities, serving both international travelers and local customers. Employees are generally expected to demonstrate professionalism, courtesy, teamwork, cultural awareness, and strong attention to service quality. The company also provides opportunities to build careers in hotel operations, food and beverage, culinary services, events, and other hospitality functions.
Singapore is a compact, highly developed city-state with strong opportunities in hospitality, food and beverage, tourism, retail, technology, finance, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The culture is multicultural, orderly, and fast-paced, with excellent public transport, reliable services, diverse food, shopping, parks, and a vibrant international community. Accommodation and daily living costs can be high, especially near central districts, so shared housing or employer accommodation may be practical. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Employers usually submit the application to Singapore's Ministry of Manpower. Candidates should confirm eligibility, medical requirements, contract terms, and relocation support before accepting an offer.
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