The Waiter/Waitress at Waterfall is responsible for welcoming guests, taking food and beverage orders, serving meals professionally, explaining menu items, and ensuring an enjoyable dining experience. Candidates should have previous experience in a hotel or upscale restaurant, good knowledge of service standards, and confident spoken English. A positive attitude, neat appearance, strong communication skills, and attention to detail are expected. The role requires teamwork, flexibility to work shifts, weekends, and public holidays, and the ability to remain calm during busy service periods. Familiarity with Italian cuisine, POS systems, food safety, and beverage service would be advantageous.
Shangri-La Singapore is a luxury five-star hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other markets. The Singapore property is known for its landscaped grounds, extensive facilities, family-friendly services, restaurants, bars, meeting spaces, and high standards of guest care. Waterfall Ristorante Italiano is one of the hotel’s dining venues, offering Italian cuisine in an elegant setting. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and exposure to international guests. Hospitality experience, professionalism, teamwork, and genuine service are highly valued across the organisation.
Singapore is a compact, modern island city with strong opportunities in hospitality, tourism, aviation, retail, finance, technology, and healthcare. Hotel roles are available in food and beverage, housekeeping, front office, culinary operations, and events, although competition can be high. The culture is multicultural, orderly, and service-focused, with English widely used alongside Mandarin, Malay, and Tamil. Public transport is efficient, and housing, transport, and dining options range from economical to premium. Singapore is warm and humid throughout the year, with frequent rain. Foreign employees generally need an employer-sponsored work pass; service positions commonly use an S Pass or Work Permit, subject to government requirements, salary thresholds, quotas, and levies. Candidates should confirm eligibility before accepting an offer. Relocation planning should include accommodation, medical coverage, transport costs, and work-pass processing.
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