The Captain at Shang Palace is responsible for supervising daily restaurant service, coordinating waitstaff, welcoming guests, taking or overseeing orders, maintaining service standards, and ensuring an excellent dining experience. Candidates should have previous experience in a quality hotel or upscale Chinese restaurant, strong knowledge of food and beverage service, and good communication skills. Fluency in English is generally required; Mandarin or other languages may be advantageous. The successful candidate should be attentive, polished, guest-focused, and comfortable working shifts, weekends, and public holidays. Leadership ability, teamwork, sound product knowledge, and a professional approach to handling guest requests and complaints are expected.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and distinctive dining, wellness, and guest experiences. In Singapore, Shangri-La Singapore is a prominent luxury hotel located near Orchard Road, offering accommodation, restaurants, meeting facilities, gardens, and leisure amenities. Shang Palace is the hotel's signature Chinese restaurant, recognised for Cantonese cuisine, refined surroundings, and attentive service. Employees typically work in a multicultural environment with opportunities for hospitality training, career development, and progression within the Shangri-La network.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality jobs are concentrated around Orchard Road, Marina Bay, Sentosa, and major business districts. The culture is multicultural, orderly, and English-friendly, with Chinese, Malay, Indian, and international influences visible in food, festivals, and daily life. Public transport is efficient, although accommodation and general living costs can be high. New overseas employees normally need employer-sponsored permission to work, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and current government rules. Employers generally guide successful applicants through the application process. Before relocating, candidates should confirm contract terms, housing arrangements, medical requirements, working hours, and eligibility with Shangri-La and Singapore's Ministry of Manpower.
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