The Host or Hostess at Summer Palace welcomes guests, manages reservations and seating, coordinates table flow, answers telephone enquiries, and helps create a polished dining experience. Candidates should have previous experience in a hotel or high-end restaurant, strong customer-service skills, a professional appearance, and good spoken English; Cantonese and Mandarin are valuable advantages in Hong Kong. The role requires confidence, courtesy, attention to detail, and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends and public holidays is expected. Familiarity with reservation systems and knowledge of Chinese fine dining would be beneficial.
Shangri-La Group is a Hong Kong-founded luxury hospitality company with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. It is known for refined service, strong local identity and its signature philosophy of warm Asian hospitality. In Hong Kong, Shangri-La operates leading properties including Island Shangri-La and Kowloon Shangri-La. Summer Palace is the group’s acclaimed Chinese restaurant at Island Shangri-La, recognised for Cantonese cuisine, elegant surroundings and attentive service. Employees typically work in a professional, multicultural environment with opportunities for training, career development and internal mobility. Benefits vary by position and property but may include meals, uniforms, medical coverage, staff rates and service-charge payments.
Hong Kong is a compact international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and abundant hospitality, retail, finance, technology and tourism jobs. The culture blends Cantonese traditions with international influences; dining, festivals, hiking and shopping are central to daily life. Lifestyle is energetic and convenient, although accommodation can be expensive and space is limited. Most overseas employees need an employment visa sponsored by their employer, usually under the General Employment Policy, and must receive approval before starting work. Employers commonly provide guidance with documentation, but candidates should confirm visa eligibility, contract terms, accommodation and benefits in advance. Hong Kong’s climate is humid and subtropical, with hot summers and occasional typhoons. The city is well connected to major Asian destinations.
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