Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and daily operations at Shangri-La in Hong Kong. Requirements typically include relevant hotel, security or law-enforcement experience, supervisory ability, good communication skills and knowledge of emergency procedures. First-aid training, security qualifications and fluency in English and Cantonese are advantageous. The successful candidate is expected to lead security officers, monitor access and surveillance systems, respond calmly to incidents, prepare reports, support investigations and maintain professional guest service standards. Flexibility to work shifts, weekends and public holidays is essential.

Company Info

Shangri-La is a luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The brand is known for personalised service, comfortable accommodation, Asian-inspired hospitality and strong attention to guest wellbeing. Its Hong Kong properties serve business travellers, leisure guests, residents and major events, with operations spanning accommodation, dining, banqueting, wellness and guest services. Shangri-La generally promotes professional standards, teamwork, staff development and career mobility across its global network. Employees in security roles work closely with front office, engineering, housekeeping and management teams to create a safe, discreet and welcoming environment for guests and colleagues.

Destination Guide

Hong Kong offers strong employment opportunities in hotels, finance, retail, logistics, technology, healthcare and professional services. Its hospitality sector is international and can provide career progression for candidates with customer-service, security or supervisory experience. Life is fast-paced, highly connected and urban, with excellent public transport, efficient services, diverse restaurants and easy access to beaches, hiking trails and nearby islands. Cantonese is widely spoken, while English is common in business and tourism. Overseas employees normally need an employment visa sponsored by a Hong Kong company; applications generally require a confirmed job offer, suitable qualifications and proof that the role cannot readily be filled locally. Plan for relatively high housing costs, especially near major business districts, and confirm whether accommodation, meals, insurance or relocation support are included in the employment package.