Security Officer

Job Description

The Security Officer helps protect guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Typical duties include monitoring entrances and surveillance systems, conducting patrols, responding to incidents, managing access control, preparing reports and assisting with emergency procedures. Candidates should generally have relevant hotel, security or customer-service experience, good communication skills, sound judgment and physical fitness. A valid Hong Kong security personnel permit or licence may be required, along with shift flexibility, including overnight, weekend and public-holiday work. The successful candidate is expected to remain professional, alert and discreet while delivering courteous service and following hotel safety and security standards.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and known for high-service hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. Its portfolio includes city hotels, island resorts and residences, operating under a service culture centered on genuine care, refined guest experiences and strong local connections. In Hong Kong, Shangri-La operates prestigious properties including Island Shangri-La and Kowloon Shangri-La. Hotel teams cover guest services, food and beverage, rooms, engineering, security, sales and corporate support. Employees typically work in a multicultural environment with structured operating standards, training opportunities and benefits that vary by property and position. The group’s reputation is built on luxury accommodation, attentive hospitality, dependable facilities and long-term relationships with guests, business partners and colleagues.

Destination Guide

Hong Kong is a compact, international city with excellent employment opportunities in hotels, tourism, restaurants, finance, retail, logistics and professional services. Although commonly associated with Hong Kong Island, the territory also includes Kowloon and the New Territories, connected by an efficient MTR, bus and ferry network. The culture blends Cantonese traditions, international influences, fast-paced city life and strong respect for professionalism and punctuality. Residents enjoy excellent dining, shopping, public transport, hiking trails, beaches and nearby islands, though housing can be expensive and space is limited. Overseas employees generally need an appropriate work visa sponsored by an employer; applicants must normally show qualifications, relevant experience and a genuine position. Arrange accommodation, medical cover, banking and identity documentation before arrival, and check current immigration requirements with Hong Kong authorities. Cantonese is widely spoken, while English is common in hospitality and business.