The F&B Sales Manager is responsible for driving revenue for the hotel’s restaurants, bars, banquets and catering services. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or food-and-beverage sales experience, strong knowledge of the local market, and excellent communication and negotiation skills. The candidate is expected to develop corporate and social accounts, manage client relationships, prepare proposals, secure events and group bookings, meet revenue targets, and coordinate closely with operations to ensure smooth delivery. A professional appearance, commercial awareness, flexibility, and the ability to work evenings, weekends and public holidays are also important.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for personalised service, comfortable accommodation, quality dining and strong destination experiences. Shangri-La properties in Malaysia serve business travellers, leisure guests, weddings, conferences and local dining customers. The group generally provides structured training, employee benefits, staff accommodation or meals at selected properties, and opportunities for career progression within its international network. Exact benefits vary by hotel and position. The company places strong emphasis on guest satisfaction, cultural awareness, teamwork, professional presentation and consistent service standards.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor Bahru and other resort destinations. Hotels, restaurants, beach resorts, conventions and tourism businesses regularly recruit sales, food and beverage, front office and culinary professionals. Life is generally affordable compared with many international destinations, with excellent food, shopping, tropical weather and a multicultural environment combining Malay, Chinese, Indian and indigenous traditions. Langkawi and parts of Sabah and Sarawak provide a relaxed island or resort lifestyle, while Kuala Lumpur offers a faster urban experience. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should confirm sponsorship, accommodation, insurance, tax obligations and contract terms before relocating.
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