The Assistant Manager/Manager, Human Resources role typically supports the hotel’s people strategy, employee relations, recruitment, onboarding, performance management, training coordination, payroll liaison and compliance with Singapore employment regulations. Candidates are expected to have relevant HR experience, preferably in hospitality or a large service organisation, along with sound knowledge of employment practices and HR processes. Strong communication, interpersonal and problem-solving skills are essential, as the position works closely with department heads and employees at all levels. The successful candidate should be organised, discreet, service-oriented and comfortable handling confidential information in a fast-paced, multicultural hotel environment.
Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other markets. The company is known for warm Asian hospitality, high service standards and a strong focus on guest comfort. Shangri-La Singapore is a prominent luxury hotel set near Orchard Road, offering accommodation, dining, meetings, events, wellness facilities and extensive gardens. Its workforce includes colleagues from many nationalities and functions, creating a professional and culturally diverse environment. Human Resources teams support recruitment, employee engagement, learning and development, workplace relations and the delivery of Shangri-La’s service culture. Compensation varies according to experience, qualifications, responsibilities and the final level assigned to the role.
Singapore is a compact, highly connected city-island with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and professional services. The culture is multicultural, with Chinese, Malay, Indian and international influences; English is widely used in business and daily life. Residents enjoy efficient public transport, excellent food, safe streets, modern shopping areas and easy access to parks and beaches, although housing and general living costs can be high. Foreign professionals normally require an appropriate work pass, such as an Employment Pass or S Pass, and the employer generally submits the application. Approval depends on salary, qualifications, experience and prevailing government requirements. Before relocating, candidates should confirm the employer’s sponsorship, housing arrangements, medical coverage, tax obligations and probation terms. Singapore’s tropical climate is hot and humid year-round, with frequent rain, so light clothing and adaptable working habits are useful.
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