Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the planning, selling and delivery of meetings, conferences, weddings and other events at Shangri-La in Malaysia. Typical requirements include a diploma or degree in hospitality, event management, business or a related field, along with experience in hotel sales, banqueting or event coordination. Strong communication, organisation and customer-service skills are expected, together with confidence preparing proposals, handling enquiries, coordinating departments and maintaining accurate event records. The candidate should be professional, detail-oriented, commercially aware and comfortable managing several deadlines. Familiarity with hotel systems, Microsoft Office and spoken English is usually expected; knowledge of Malay or additional languages may be advantageous. Flexibility to work evenings, weekends and public holidays is important.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalised service, comfortable accommodation, destination dining, wellness facilities and large-scale meeting and event operations. Its Malaysian properties serve business travellers, leisure guests, weddings and corporate events, and typically employ teams across rooms, food and beverage, sales, engineering and guest services. Shangri-La places strong emphasis on Asian hospitality, service standards, employee development and creating memorable guest experiences. An Events Sales Coordinator would normally work closely with sales managers, banquet teams, culinary departments, reservations and clients to convert enquiries into successful events while protecting revenue and maintaining the brand’s service standards.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Island destinations such as Langkawi and Penang provide a relaxed lifestyle, beaches, outdoor activities and strong multicultural communities, although salaries may be lower and seasonal demand can affect employment. Malaysian culture blends Malay, Chinese, Indian and Indigenous traditions, with festivals, varied food and generally welcoming communities. Living costs are moderate, but accommodation in resort areas can be expensive during peak periods. Foreign employees normally need an employer-sponsored Employment Pass, and should not begin work before approval. Employers often assist with documentation, but candidates should confirm salary, accommodation, insurance, transport and renewal terms. English is widely used in hospitality; Malay language skills are useful. Reliable transport, international schools and healthcare are more readily available in larger towns.