Senior Event Sales Manager

Job Description

The Senior Event Sales Manager is expected to drive meetings, incentives, conferences, weddings and other event business for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, business or a related field, several years of hotel event-sales or MICE experience, strong knowledge of the local market, and proven success in meeting revenue targets. The candidate should be confident in client presentations, proposal writing, negotiation, contract management and event coordination. Excellent English communication, relationship-building and organisational skills are essential; knowledge of Malay or other regional languages is advantageous. The role also requires close cooperation with catering, banquet, rooms and operations teams, accurate forecasting, regular sales activity and a polished, guest-focused approach.

Company Info

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The company is known for personalised service, comfortable properties, extensive dining facilities and destination-focused experiences. Its Malaysian portfolio includes city hotels and resort destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Shangri-La employs colleagues across rooms, food and beverage, events, wellness, finance and commercial functions, with a strong emphasis on guest satisfaction and service standards. A Senior Event Sales Manager would typically work with corporate accounts, travel partners, wedding planners and conference organisers to generate business and ensure events are converted and delivered successfully. Compensation and benefits vary by property, experience and incentive performance.

Destination Guide

Malaysia offers opportunities in resort hospitality, event sales, tourism, food and beverage, retail and hotel operations, particularly in Langkawi, Penang, Sabah and Kuala Lumpur. Langkawi provides a relaxed island lifestyle, beaches, nature and a strong resort market, while Penang combines heritage, culture, food and a larger urban community. Malaysian workplace culture is generally polite, relationship-oriented and multicultural, with English widely used in hotels. Living costs are moderate compared with many international resort destinations, although island housing and imported goods may cost more. Foreign professionals normally need employer sponsorship and an approved Employment Pass before beginning work; requirements depend on salary, qualifications and nationality. Employers commonly assist with applications, accommodation guidance and relocation. Candidates should confirm visa conditions, medical requirements, taxes, housing, transport and whether meals or service benefits are included before accepting an offer.