The Host or Hostess welcomes guests, manages reservations and seating, answers enquiries, coordinates table availability, and helps create a smooth dining experience at Lobster Bar & Grill. Candidates should have hospitality or restaurant experience, strong communication skills, a polished appearance, and good knowledge of English; Cantonese or Mandarin is an advantage. The role requires confidence, courtesy, attention to detail, and the ability to remain calm during busy service periods. The successful candidate is expected to provide warm, professional guest service, work closely with restaurant and kitchen teams, handle requests accurately, and support Shangri-La’s high standards of presentation and hospitality.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for refined service, welcoming environments, and strong attention to guest experience. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. In Hong Kong, its flagship Island Shangri-La is located in Admiralty and offers luxury accommodation, restaurants, bars, meeting facilities, and extensive guest services. Lobster Bar & Grill is one of the property’s established dining venues, known for seafood, grilled dishes, and an elegant atmosphere. Shangri-La places importance on professionalism, teamwork, cultural awareness, and personalized service. Employees may receive structured training, staff benefits, meals or allowances, and opportunities to develop within the group, although exact terms depend on the position and employment contract.
Hong Kong is a fast-paced international city built around Victoria Harbour, combining dense urban districts with beaches, hiking trails, outlying islands, and traditional villages. Hospitality offers opportunities in luxury hotels, restaurants, events, tourism, retail, and guest services, with English widely used and Cantonese especially valuable. Life is convenient, highly connected, and energetic, although accommodation costs are among the highest in Asia. The culture blends Chinese traditions with international influences; respect, punctuality, and professional presentation are important at work. Public transport is excellent, and newcomers can explore areas such as Central, Tsim Sha Tsui, Sai Kung, Lantau, and the surrounding islands. Foreign nationals generally need an appropriate employment visa sponsored by an employer before starting work. Applications usually require a confirmed job, qualifications or relevant experience, and proof that the role meets immigration requirements. Prospective employees should confirm visa sponsorship, housing, insurance, tax, and relocation support directly with Shangri-La.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...