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The Duty Engineer supports the hotel's daily engineering and maintenance operations, ensuring guest rooms, public areas, equipment and building systems remain safe, reliable and operational. Candidates typically need a diploma or technical qualification in electrical, mechanical, building services or a related field, together with relevant hotel, commercial building or facilities experience. Practical knowledge of preventive maintenance, troubleshooting, HVAC, plumbing and electrical systems is valuable. The role requires a hands-on, service-oriented approach, good communication and the ability to respond quickly to breakdowns or emergencies. The successful candidate is expected to work shifts, including weekends and public holidays, follow safety procedures, maintain accurate records and coordinate effectively with other departments and contractors.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and full-service properties serving business and leisure travellers. Shangri-La Singapore is a large urban resort set in extensive landscaped grounds near Orchard Road. It offers guest rooms and suites, restaurants, meeting facilities, recreational amenities and spa services. Employees work in a multicultural environment where guest satisfaction, teamwork, professionalism and attention to detail are strongly emphasised. The company generally provides structured operating procedures, training opportunities and career mobility across its international properties. Engineering team members play an important role in protecting the guest experience by keeping facilities safe, comfortable, efficient and available around the clock.
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