Service Leader - Procurement (Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Procurement (Cluster Procurement) is expected to manage purchasing activities across multiple Shangri-La properties in Malaysia. Typical requirements include a diploma or degree in procurement, supply chain, business, hospitality management, or a related field, along with several years of hotel procurement experience and strong knowledge of local suppliers, contracts, inventory, and purchasing systems. The candidate should be commercially aware, organized, ethical, and confident negotiating prices and terms. Expectations include achieving cost savings without compromising quality, ensuring timely delivery, maintaining accurate records, supporting sustainable sourcing, coordinating with finance and operating departments, and leading or guiding procurement colleagues across the cluster.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La is known for refined service, strong guest relationships, and its Asian heritage of hospitality. In Malaysia, the group operates luxury hotels and resorts in locations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in multicultural environments with structured hotel standards, learning opportunities, and exposure to international operations. A cluster procurement role supports several properties, helping the company control costs, build reliable supplier partnerships, maintain product standards, and promote responsible and efficient purchasing practices.