The Service Manager Engineering is responsible for maintaining hotel buildings, equipment, utilities and guest facilities in safe, reliable working condition. Requirements typically include a diploma or degree in mechanical, electrical, civil or building services engineering, several years of hotel or facilities-maintenance experience, and practical knowledge of HVAC, electrical systems, plumbing, fire safety and preventive maintenance. The successful candidate should be able to lead technicians, coordinate contractors, manage maintenance schedules and budgets, respond quickly to breakdowns, and comply with local safety and environmental regulations. Strong communication, organization, troubleshooting and team-leadership skills are expected, along with a service-oriented approach and willingness to work shifts, weekends and emergencies.
Shangri-La is an international luxury hospitality group founded in Asia and recognized for its resorts, hotels and city properties across the world. The company operates under a service philosophy centered on warm Asian hospitality, personalized guest care and high operating standards. Its Indonesian properties serve business and leisure travelers and typically offer accommodation, restaurants, meeting facilities, recreation and extensive engineering infrastructure. Employees work in multicultural teams and are generally provided with structured operating procedures, training and opportunities for career development within the wider Shangri-La network. Engineering colleagues play an important role in protecting guest comfort, maintaining the property’s appearance and reliability, controlling energy use, and supporting health, safety and sustainability objectives. Benefits may include meals, uniforms, insurance, accommodation or transport support, service charge and staff development, depending on the property and employment terms.
Indonesia offers hospitality and engineering opportunities across Bali, Java, Lombok, Batam and other resort islands. Bali has the largest international tourism market, while Jakarta, Surabaya and Bandung provide more urban hotel and facilities roles. Work culture is generally respectful and team-oriented; English is useful in international hotels, while basic Bahasa Indonesia helps with staff, suppliers and daily life. Living costs vary considerably, with Bali resort areas usually more expensive than many parts of Java. Popular lifestyles include beaches, diving, hiking, food markets and strong local cultural traditions, although traffic and seasonal tourism can be demanding. Foreign employees normally need employer sponsorship and the appropriate work and residence permits before starting employment; working on a tourist visa is not permitted. Candidates should confirm salary, accommodation, insurance, tax, relocation support and permit responsibilities directly with Shangri-La before moving.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...