Service Manager Engineering

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager Engineering is responsible for maintaining hotel buildings, equipment, utilities and guest facilities in safe, reliable working condition. Requirements typically include a diploma or degree in mechanical, electrical, civil or building services engineering, several years of hotel or facilities-maintenance experience, and practical knowledge of HVAC, electrical systems, plumbing, fire safety and preventive maintenance. The successful candidate should be able to lead technicians, coordinate contractors, manage maintenance schedules and budgets, respond quickly to breakdowns, and comply with local safety and environmental regulations. Strong communication, organization, troubleshooting and team-leadership skills are expected, along with a service-oriented approach and willingness to work shifts, weekends and emergencies.

About the employer

Shangri-La is an international luxury hospitality group founded in Asia and recognized for its resorts, hotels and city properties across the world. The company operates under a service philosophy centered on warm Asian hospitality, personalized guest care and high operating standards. Its Indonesian properties serve business and leisure travelers and typically offer accommodation, restaurants, meeting facilities, recreation and extensive engineering infrastructure. Employees work in multicultural teams and are generally provided with structured operating procedures, training and opportunities for career development within the wider Shangri-La network. Engineering colleagues play an important role in protecting guest comfort, maintaining the property’s appearance and reliability, controlling energy use, and supporting health, safety and sustainability objectives. Benefits may include meals, uniforms, insurance, accommodation or transport support, service charge and staff development, depending on the property and employment terms.