Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring attentive service, efficient workflow and a consistently high guest experience. Requirements typically include relevant hospitality experience, strong knowledge of restaurant or hotel operations, good communication skills and the ability to lead a multicultural team. Candidates should be confident handling guest requests and complaints, coordinating with kitchen and other departments, monitoring service standards, supporting staff training, and maintaining hygiene and safety procedures. Flexibility for shift work, weekends and public holidays is expected. Familiarity with point-of-sale systems and food and beverage standards is advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a large luxury hotel offering guest rooms, suites, restaurants, bars, conference facilities, gardens and wellness services. The company places strong emphasis on warm Asian hospitality, personalised guest experiences, operational excellence and employee development. Working for Shangri-La can provide exposure to international hotel standards, diverse guests and a broad range of career paths in rooms, food and beverage, culinary, events and corporate functions. Benefits and employment terms vary by role and may include service charge, staff meals, training and internal mobility opportunities.