Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by managing client enquiries, preparing proposals and contracts, coordinating appointments, maintaining customer records, and assisting with sales reports and follow-up activities. Candidates should have relevant experience in hotel sales, administration, or a customer-facing role, together with strong organisation, communication, and computer skills. Familiarity with hotel systems and knowledge of the Singapore business or hospitality market would be advantageous. The role requires attention to detail, professional presentation, responsiveness, and the ability to manage several priorities while supporting revenue targets. A positive attitude, teamwork, and confidence when communicating with corporate clients, travel partners, and internal departments are expected.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its warm Asian service, elegant properties, and strong focus on guest experience. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hotel Singapore is a prominent urban luxury property set near Orchard Road, offering guest rooms, restaurants, meeting facilities, gardens, and leisure amenities. The company employs people across front office, food and beverage, events, sales, housekeeping, engineering, and corporate functions. Its workplace culture generally emphasises service excellence, teamwork, professional standards, cultural awareness, and opportunities to develop within an international hotel organisation.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, finance, technology, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. Life is modern, safe, efficient, and multicultural, with excellent public transport, diverse food, shopping, parks, and an active social scene. Housing can be expensive, especially near central districts, so many newcomers share apartments or live farther from the city centre. Singapore has a tropical climate, with hot, humid weather and regular rain throughout the year. Foreign employees generally need an employer-sponsored work pass; professionals may qualify for an Employment Pass, while many coordinator-level roles use an S Pass, subject to salary and eligibility rules. Secure a job offer before relocating, check pass requirements, and budget carefully for rent, deposits, transport, and healthcare.