Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by managing correspondence, preparing proposals and reports, maintaining client records, coordinating appointments, and assisting with corporate, group, and event business. Candidates typically need a diploma or degree in hospitality, business, or a related field, along with strong administrative, communication, and organisational skills. Previous hotel or sales experience is advantageous. The role requires professional English; Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to be service-focused, detail-oriented, commercially aware, confident with Microsoft Office and hotel systems, and able to manage deadlines while working effectively with clients and internal departments.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for its warm Asian hospitality, high service standards, comfortable accommodation, and extensive facilities including restaurants, meeting venues, wellness centres, and leisure offerings. In Hong Kong, Shangri-La operates prestigious properties such as Island Shangri-La and Kowloon Shangri-La, serving business travellers, leisure guests, groups, and major events. Employees generally work in a polished, multicultural environment with opportunities to develop careers across hotel operations, sales, events, food and beverage, and corporate functions. The company places strong emphasis on guest satisfaction, teamwork, professionalism, and consistent service delivery.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, education, and international business. The culture blends Cantonese traditions with global influences, and workplaces are often fast-paced, structured, and multilingual. Lifestyle options range from dense urban districts and excellent dining to hiking trails, beaches, islands, and vibrant arts and nightlife scenes. Public transport is efficient, though housing can be expensive, particularly near central business areas. Foreign professionals generally need an employment visa sponsored by a local employer; applicants must demonstrate a confirmed role, relevant qualifications or experience, and that the position cannot readily be filled locally. Dependants may usually accompany approved visa holders. After seven years of continuous ordinary residence, eligible residents may apply for permanent residency. New arrivals should budget carefully for rent, deposits, healthcare, and daily expenses.