Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s communications, public relations, digital marketing and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations or hospitality, along with relevant experience in hotel marketing or a similar industry. Strong writing, editing, presentation and social media skills are expected, as well as confidence working with media, agencies and internal departments. The candidate should be creative, organised, commercially aware and able to manage several campaigns or deadlines at once. Familiarity with content creation, photography, online platforms and marketing analytics is advantageous. Excellent English is normally required, while knowledge of Malay or other regional languages may be helpful.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. The group is known for warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. Its Malaysian portfolio includes well-established hotels and resorts serving business travellers, holidaymakers, meetings and events guests. Employees typically work in an international environment with opportunities to develop careers across hotel operations, food and beverage, sales, marketing and corporate functions. Shangri-La places emphasis on guest satisfaction, teamwork, professional service and cultural understanding. A Marketing Communication Executive would help strengthen the property’s brand image, promote its facilities and experiences, maintain media and community relationships, and support campaigns that attract both local and international guests.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, tourism, marketing, food and beverage, retail and corporate services. Major resort locations include Langkawi, Penang, Kota Kinabalu, Tioman, Redang and the Perhentian Islands, while Kuala Lumpur and Johor provide broader professional markets. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with diverse food, festivals and generally welcoming communities. Lifestyle costs are moderate compared with many international destinations, although island accommodation and transport can be seasonal and more expensive. English is widely used in hospitality, while Malay is the national language. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures; requirements depend on salary, qualifications and role. Candidates should confirm accommodation, insurance, tax, transport and return-flight terms before relocating. Island work can offer beautiful surroundings but may involve humid weather, limited services and busy peak seasons.