The Senior Sales Manager (MICE) is responsible for developing and converting meetings, incentives, conferences and exhibitions business for Shangri-La in Indonesia. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong track record in MICE or corporate accounts. The candidate should understand the Indonesian market, maintain relationships with event planners and companies, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and negotiation skills are expected, along with commercial awareness, strong organization and the ability to work under pressure. Fluency in English and Bahasa Indonesia is normally advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for warm Asian hospitality, elegant accommodation and high service standards. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties serve leisure travelers, corporate guests and major events, with facilities that commonly include restaurants, spas, meeting venues and extensive guest services. In Indonesia, Shangri-La has an established presence, including Shangri-La Hotel Jakarta, and is known for hosting business travelers, conferences, weddings and diplomatic or corporate functions. Employees generally work in a multicultural environment where guest care, professionalism, teamwork and commercial performance are emphasized. The company also promotes internal development and opportunities to build an international hospitality career.
Indonesia is an archipelago with very different career and lifestyle options. Jakarta, on Java, is the main corporate and MICE market, offering the strongest opportunities in luxury hotels, events, finance and business services. Bali provides a more resort-focused lifestyle, with jobs in hospitality, tourism, wellness and events, while destinations such as Lombok, Batam and the Riau Islands offer growing resort and business markets. Indonesian culture values hospitality, respect, community and religious diversity; professional workplaces often require cultural sensitivity and relationship building. Jakarta is busy and metropolitan, whereas Bali and other islands offer a slower outdoor lifestyle but may have higher imported-goods costs. Foreign employees normally need employer sponsorship and an appropriate work and stay permit, commonly arranged through the company. Candidates should confirm visa eligibility, accommodation, taxation, healthcare and relocation support before accepting an offer.
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