The Waiter/Waitress serves guests in Shangri-La Singapore’s Lobby Lounge, taking orders, presenting menus, delivering food and beverages, processing bills, and maintaining a polished service area. Candidates should have relevant hospitality or food-and-beverage experience, good spoken English, a pleasant personality, and strong customer-service skills. Knowledge of beverages, menu items, and service standards is helpful. The role requires professional grooming, attention to detail, teamwork, reliability, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Previous experience in a luxury hotel or lounge is advantageous, while a positive attitude and willingness to learn are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia, with hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Australia. Its properties are known for warm Asian hospitality, high service standards, elegant surroundings, and personalised guest experiences. Shangri-La Singapore is a major luxury hotel set in extensive tropical gardens near Orchard Road. It offers guestrooms, suites, restaurants, lounges, meeting facilities, wellness services, and event spaces. The hotel serves international leisure travellers, business guests, families, and local customers. Employees typically work in a structured, guest-focused environment with opportunities for service training, career development, and internal mobility across the group. Benefits and employment conditions vary according to the position, contract, and local regulations.
Singapore is a compact, modern island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. The lifestyle is safe, clean, efficient, and convenient, although accommodation and daily expenses can be high. Public transport is excellent, and popular attractions include Marina Bay, Sentosa, Gardens by the Bay, and diverse neighbourhoods such as Little India and Chinatown. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or an applicable Work Permit; approval depends on salary, qualifications, occupation, quotas, and government rules. Candidates should confirm sponsorship, housing, medical coverage, airfare, and contract terms before relocating. Singapore’s warm climate, international community, and professional hospitality sector make it attractive for service careers.
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