The Assistant Manager for the Lobby Lounge supports the day-to-day operation of Shangri-La Singapore’s lounge, ensuring attentive service, smooth guest flow and consistent food and beverage standards. Requirements typically include relevant hotel or restaurant experience, strong communication skills, knowledge of lounge or bar operations, and the ability to supervise and coach team members. The successful candidate is expected to be guest-focused, professionally presented, hands-on during busy periods and confident handling service recovery, cash procedures and operational coordination. Flexibility for rotating shifts, weekends and public holidays is normally required. Previous supervisory experience in an upscale hotel or hospitality environment is highly desirable.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired approach to warm, personalised service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a prominent luxury hotel near Orchard Road, offering guest rooms, restaurants, lounges, meeting facilities, recreational amenities and extensive event services. The organisation places strong emphasis on genuine hospitality, operational excellence, employee development and creating memorable guest experiences. Team members work in a multicultural environment and are generally expected to demonstrate professionalism, attention to detail and the company’s service values. Benefits and employment conditions vary by role and may include service charge, staff meals, training, medical coverage and hotel privileges.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa, Changi and the central business district. The culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used at work. Life is safe, efficient and convenient, although accommodation and daily expenses can be high. Public transport is excellent, and most areas are easily reached by MRT or bus. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and the role. Candidates should confirm eligibility before relocating. Employers may provide staff accommodation assistance, meals, uniforms, medical benefits or relocation guidance, but these should be checked carefully in the written offer.
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