The Waiter/Waitress supports daily service at Waterfall, Shangri-La Singapore’s Italian restaurant. Typical requirements include previous experience in a hotel or restaurant, good spoken English, strong customer-service skills, a professional appearance, and knowledge of food and beverage service. Familiarity with Italian cuisine, menu presentation, point-of-sale systems, and food-safety standards is advantageous. The successful candidate is expected to greet guests warmly, take accurate orders, serve food and beverages efficiently, handle payments, maintain cleanliness, respond to guest requests, and work cooperatively in a busy, multicultural team. Flexibility for shifts, weekends, and public holidays is normally required.
Shangri-La Singapore is a luxury hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its extensive tropical gardens, elegant accommodation, restaurants, wellness facilities, and high standards of personalised service. It serves leisure travellers, business guests, families, and meetings and events. Waterfall Ristorante Italiano is one of the hotel’s dining venues, offering Italian-inspired cuisine in a refined setting. Employees typically work in a structured, multicultural environment with training, internal career opportunities, staff benefits, and exposure to international hospitality standards. Shangri-La places strong emphasis on genuine hospitality, guest satisfaction, teamwork, professionalism, and cultural respect.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, retail, aviation, finance, technology, and healthcare. Hospitality work is concentrated around Orchard Road, Marina Bay, Sentosa, and major business districts. The culture is multicultural, orderly, punctual, and generally respectful, with English widely used at work. Public transport is efficient, although accommodation and daily expenses can be high. New employees should budget carefully for rent, transport, meals, and deposits. Foreign workers normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or eligible Work Permit; approval depends on nationality, qualifications, salary, quotas, and prevailing regulations. Employers usually guide successful candidates through the application process. Relocating is convenient, but securing approved employment and accommodation before arrival is strongly recommended.
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